Microsoft Remote Assist Preview, is available only for HoloLens users and is intended as a way for workers to remotely collaborate with experts on their Microsoft Teams contact list. Within the app, workers can take advantage of video calling, image sharing, and mixed reality annotations
Note: This version of the app is no longer available. You can find the newer version by searching for Dynamics 365 Remote Assist in the Store.
Collaborate remotely with heads-up, hands-free video calling, image sharing, and mixed reality annotations.* Share what you see with any expert on Microsoft Teams, while staying hands on to solve problems and complete tasks together, faster. Backed by enterprise-level security, Microsoft Remote Assist enables you to communicate with peace of mind.
For a limited time, download the free preview of Remote Assist.
*Requires Microsoft HoloLens and a Windows 10 PC with Microsoft Teams. Additional hardware and software requirements vary for available features and content. For a complete list of technical requirements, see docs.microsoft.com.
Hands-free audio and video calling* Mixed reality annotations: 2-way inking and arrows Enterprise AAD authentication and single sign-on OneDrive integration and image sharing - supports file formats JPG, TIFF, PNG, BMP, and non-animated GIF Mixed reality streaming: HoloLens users can share their view of another app by running Remote Assist in the background Mixed reality capture: HoloLens users can capture mixed reality photos during calls Screen sharing: Experts can project their desktop screen to HoloLens users’ view Cross-platform functionality with Microsoft HoloLens and PC *Requires Microsoft HoloLens and PC, with any Microsoft Teams client